Privacy Policy
Privacy Policy
Effective date: March 08, 2023
BON CHARGE ABN 38 472 469 810 ("us", "we", "our" or "BON CHARGE") operates the boncharge.com website (the "Service"). We are committed to complying with the Australian Privacy Principles as contained in the Privacy Act 1988 (Cth) (Privacy Act).
This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service or otherwise interact with us and the choices you have associated with that information. We use your information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
What is Personal Information?
Personal information is defined in the Privacy Act to mean information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
Personal information can include sensitive information. Sensitive information is defined in the Privacy Act as information or an opinion about a person's race, ethnic origin, political opinions, membership of political associations and trade associations, religious or philosophical beliefs, sexual orientation or practices, criminal record, health information, genetic information about an individual that is not otherwise health information, biometric information that is used for the purpose of automated biometric verification or biometric identification and biometric templates.
Information Collection and Use
We collect several different types of personal information for various purposes to provide and improve our Service to you.
Types of Personal Information Collected
Personal Data
While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information collected by us may include but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the Cookie. We use Cookies and similar technologies to enable our systems to recognize your browser and to provide certain features. We also use “web beacons” to help deliver Cookies and gather usage and performance data. The Service may also include Cookies, web beacons, and other similar technologies from third-party service providers.
You have a variety of tools available to control the data collected by Cookies, web beacons, and similar technologies. For example, you can use controls in your Internet browser to limit how the websites you visit are able to use Cookies and to withdraw your consent by clearing or blocking Cookies. You can also stop BON CHARGE from placing Cookies (other than those required for the Service to function) on your device by referencing the instructions below or opting out using the Cookie notification opt-out on your initial visit to the Service. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.
In addition to the Session, Preference, and Security Cookies mentioned above, we may use other types of cookies on our website. These may include Analytics Cookies, which help us understand how our website is being used and improve our services; Advertising Cookies, which allow us to show you personalized ads based on your browsing behavior; and Third-Party Cookies, which are placed on your device by third-party services we use, such as social media networks or advertising partners. These cookies may collect information about your browsing behavior and may be used to track your activity across multiple websites.
If you prefer not to accept cookies from our website, you can change your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if you disable cookies.
You can also adjust your individual browser settings relating to cookies by visiting these pages:
For other browsers not listed, please consult the documentation that your browser manufacturer provides.
You can also opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out page at http://optout.aboutads.info/. For more information about how to manage cookies, please refer to your browser’s help section.
Lawful Basis for Processing your Personal Information
The lawful basis for us processing your Personal Information for the uses described within this Policy will typically be because you have provided your consent; it is necessary for our contractual relationship; the processing is required for us to comply with legal obligations; and/or the processing is in our legitimate interest of providing the Service.
Use of Personal Information
We use the collected personal information for various purposes including:
- To provide and maintain the Service.
- To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so. To provide customer care and support To provide analysis of valuable information so that we can improve the Service. To monitor the usage of the Service To detect, prevent and address technical issues. To supply or products and conduct our other business activities. Direct marketing and business development. To comply with a law or regulation, or a court order or other legal process.
We never use your health information or any other sensitive information for direct marketing purposes.
Overseas Transfer of Personal Information
Personal information may be transferred to — and maintained on — computers located outside of your state,
province, country, or other governmental jurisdiction where the data protection laws may differ than
those from your jurisdiction. If you are located outside Australia and choose to provide information to us,
please note that we transfer the data, including personal information, to Australia and process it there.
Your submission of such information represents your agreement to that transfer.
BON CHARGE will take all steps reasonably necessary to ensure that your data is treated securely
and in accordance with this Privacy Policy and no transfer of your personal information will take
place to an organization or a country unless there are adequate controls in place including the
security of your personal information.
Personal information collected in Australia may be disclosed
in the overseas countries to which we ship and may be stored on servers located in overseas countries including
Canada and the United States of America.
By providing your personal information to us,
you consent to your personal information being disclosed outside of Australia. If the overseas
recipient handles the personal information in breach of the Australian Privacy Principles,
it may not be accountable under the Privacy Act, and you may not be able to seek redress under the Privacy Act.
The overseas recipient may not be subject to any privacy obligations or any principles similar
to the Australian Privacy Principles, you may not be able to seek redress in the overseas jurisdiction,
and the overseas recipient may be subject to a foreign law that could compel the disclosure
of personal information to a third party, such as an overseas authority.
Disclosure of Personal Information
BON CHARGE Shares Your Personal Information with third parties in the following circumstances:
- Where BON CHARGE has obtained your consent;
- Where you opt into a service provided by a third party directly from the BON CHARGE platform, such as a proofreading or notarization service.
- Where sharing or disclosure of your Personal Information is necessary to provide you with the Website, and/or associated services (We may share your personal or personally identifiable information with trusted third-parties who assist us in operating the Website, providing the associated services, and conducting our business);
- Where sharing or disclosure of your Personal Information is necessary to share personal or personally identifiable information with BON CHARGE’s parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners;
- Where BON CHARGE has been purchased by a third party;
- Where sharing or disclosure of your Personal Information is necessary to respond to requests by government authorities;
- Where your Personal Information is demanded by a court order or subpoena;
- Where sharing or disclosure of your Personal Information is needed to protect the employees, independent contractors, officers, directors, members, users, or owners/shareholders of BON CHARGE;
- Where sharing or disclosure of your Personal Information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty; and
- Where BON CHARGE is otherwise legally obligated to share your personal or personally identifiable information.
Security Of Personal Information
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Personal information (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to confirm and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services (including IT services and delivery services) or to assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
No Liability Third-Party Services and Third-Party Links
The third-party service providers affiliated with BON CHARGE have their own independent privacy policies governing the use of your Personal Information pursuant to the GDPR and CCPA and we encourage you to read those privacy policies carefully. You understand that even if BON CHARGE deletes your Personal Information that it may still be available in a third-party service provider’s database. BON CHARGE has no responsibility or liability for the Personal Information collection, use, or storage activities of the third-party services providers used by BON CHARGE to provide you with the services associated with the Website.
BON CHARGE may outsource or subcontract some of our technical support, tracking and reporting functions, database management functions, and other services to third parties. We may share information from or about you with them so that they can perform their services as long as they comply with this Privacy Policy, the GDPR, and the CCPA. You understand and agree that BON CHARGE will not be held responsible for any third-party communications sent by entities that BON CHARGE does not own or control. You are encouraged to review any third-party privacy policies before utilizing any such third-party service.
BON CHARGE may include or offer third-party products or services on the Website and provide third-party links to the same. These third-party websites have separate and independent privacy policies. BON CHARGE has no responsibility or liability for the content and activities of such third parties or their websites. We encourage you to read carefully the privacy policies of all such third-party websites. We seek to protect the integrity of the Website and therefore welcome any feedback about any such third-party websites.
EU Users’ Rights Under the GDPR
The GDPR provides Users located in the EU under its protection certain rights with respect to their Personal Data collected by us on the Services. Accordingly, BON CHARGE recognizes and will comply with the GDPR and those rights, except as limited by applicable law. The rights under the GDPR include:
- Right of Access: This includes the right to obtain from us your Personal Data and whether it is being processed, along with the purposes of the processing; categories of Personal Data concerned; recipients to whom your Personal Data has been disclosed; the period for which your Personal Data is being stored; and the right to lodge a complaint.
- Right of Rectification: This includes the right to correct inaccurate Personal Data collected and/or stored by us.
- Right of Erasure (“Right to be Forgotten”): This includes the right to have your Personal Data deleted. However, if applicable law requires us to comply with your request to delete information, fulfillment of your request may prevent you from using our services and may result in closing your account.
- Right to Restriction of Processing: This includes the right to request restriction of how and why your Personal Data is used or processed by us.
- Right to Data Portability: This includes the right to receive your Personal Data in a structure, readable format and the right to have your Personal Data transferred.
- Right to Object: This includes the right to object to us processing your Personal Data for reasons such as direct marketing purposes and for scientific or historical research or statistical purposes.
- Right to not be Subject to Automated Decision-Making: This includes the right to not be subject to a decision based solely on automated processing, including profiling, that could have a legal, or similarly significant, effect on you from being made solely based on automated processes.
California Users’ Rights
Under the CCPA, California Users have the following rights:
- Right to Know About Personal Information Collected, Disclosed, or Sold: You have the right to request that BON CHARGE disclose what Personal Information of yours it collects, uses, discloses, and sells over the past 12 months.
- Right to Request Deletion of Personal Information: You have the right to request that BON CHARGE delete any of your Personal Information that we collected from you.
- Right to Opt-Out of the Sale of Personal Information: BON CHARGE does not sell Personal Information.
- Right to Non-Discrimination for Exercising CCPA Rights: BON CHARGE shall not discriminate against California Users for exercising their rights under the CCPA.
To exercise your rights under the CCPA – or have an authorized agent exercise your rights under the CCPA on your behalf – please submit either a “Request to Know Personal Information” or a “Request to Delete Personal Information” to BON CHARGE by contacting BON CHARGE at hello@boncharge.com. BON CHARGE will verify this request by ensuring such request is from an email address associated with a User.
Under California’s “Shine the Light Law,” California residents have the right to receive information that identifies any third-party companies or individuals that BON CHARGE has shared your Personal Information with in the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting BON CHARGE at the address below.
Purchase or Sale of the Services or Other Assets
BON CHARGE may purchase other businesses or sell components of its business, including, but not limited to, the Services. In the event BON CHARGE purchases another business or sells any component of its business, your Personal Information will continue to be used consistent with the terms of this Privacy Policy.
How to Stop Bon Charge from Collecting Your Personal Information.
You can stop BON CHARGE from collecting your Personal Information and/or have your Personal Information deleted by contacting us at hello@boncharge.com and requesting that BON CHARGE stop collecting and/or delete your Personal Information. Additionally, you can adjust your web browser settings to limit or turn off Cookies or other tracking techniques, or you can cease use of the Services. You may contact BON CHARGE with any requests regarding your Personal Information. BON CHARGE currently does not honor Do Not Track requests and signals.
Third Party Pixels and Cookies
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses.
You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/
Your Obligations
When using the Services, you are obligated to inform BON CHARGE of any changes to your Personal Information.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Data Integrity
We take reasonable steps to ensure that the personal information that we collect, use and disclose is accurate, up-to-date and complete. We encourage individuals to assist us with this by contacting us if you are aware that any of your personal information is not accurate, up-to-date or complete.
Access and Correction
Individuals have a right to request access to their personal information and to request its correction. To do so, please contact our Privacy Officer. Contact details are provided below. We do not impose a charge for making a request for access, however we may charge for reasonable administrative costs incurred in providing access. Before correcting or providing access to personal information in response to a request, we will require your identity to be confirmed. Requests for access or correction may be refused upon the grounds contained in the Privacy Act. If we refuse to provide access, or to correct personal information, we will provide you with reasons for the refusal.
Complaints
A person who wishes to complain about a breach of the Australian Privacy Policies by BON CHARGE should contact our Privacy Officer. We will not impose any charge for making a complaint, or for dealing with the complaint. Once a complaint has been lodged, our Privacy Officer will acknowledge its receipt to you as soon as possible. We will do our best to ensure that our investigation is completed, and a decision on your complaint is communicated to you, within 30 days from our receipt of the complaint. We will contact you if we need more time.
You may also contact the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
SYDNEY NSW 2001
Australia
Telephone: 1300 363 992
Fax: 02 9284 9666
Website: www.oaic.gov.au
Privacy Officer
Our Privacy Officer's contact details are:
Postal address: 2/74 Gordon Road East
Osborne Park, Western Australia 6017
Australia
Email: hello@boncharge.com
Changes To This Privacy Policy
We may update and vary our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us here
Effective date: March 08, 2023
BON CHARGE ABN 38 472 469 810 ("us", "we", "our" or "BON CHARGE") operates the boncharge.com website (the "Service"). We are committed to complying with the Australian Privacy Principles as contained in the Privacy Act 1988 (Cth) (Privacy Act).
This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service or otherwise interact with us and the choices you have associated with that information. We use your information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
What is Personal Information?
Personal information is defined in the Privacy Act to mean information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
Personal information can include sensitive information. Sensitive information is defined in the Privacy Act as information or an opinion about a person's race, ethnic origin, political opinions, membership of political associations and trade associations, religious or philosophical beliefs, sexual orientation or practices, criminal record, health information, genetic information about an individual that is not otherwise health information, biometric information that is used for the purpose of automated biometric verification or biometric identification and biometric templates.
Information Collection and Use
We collect several different types of personal information for various purposes to provide and improve our Service to you.
Types of Personal Information Collected
Personal Data
While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information collected by us may include but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.
Use of Personal Information
We use the collected personal information for various purposes including:
- To provide and maintain the Service.
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer care and support
- To provide analysis of valuable information so that we can improve the Service.
- To monitor the usage of the Service
- To detect, prevent and address technical issues.
- To supply or products and conduct our other business activities.
- Direct marketing and business development.
- To comply with a law or regulation, or a court order or other legal process.
We never use your health information or any other sensitive information for direct marketing purposes.
Overseas Transfer of Personal Information
Personal information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal information, to Australia and process it there. Your submission of such information represents your agreement to that transfer. BON CHARGE will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your personal information.
Personal information collected in Australia may be disclosed in the overseas countries to which we ship and may be stored on servers located in overseas countries including Canada and the United States of America.
By providing your personal information to us, you consent to your personal information being disclosed outside of Australia. If the overseas recipient handles the personal information in breach of the Australian Privacy Principles, it may not be accountable under the Privacy Act, and you may not be able to seek redress under the Privacy Act. The overseas recipient may not be subject to any privacy obligations or any principles similar to the Australian Privacy Principles, you may not be able to seek redress in the overseas jurisdiction, and the overseas recipient may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority.
Disclosure of Personal Information
Legal Requirements
- We may disclose your personal information in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of BON CHARGE
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public
- To protect against legal liability.
We will not sell your personal information except in conjunction with a business sale or other similar event.
Security Of Personal Information
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Personal information (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to confirm and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services (including IT services and delivery services) or to assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Data Integrity
We take reasonable steps to ensure that the personal information that we collect, use and disclose is accurate, up-to-date and complete. We encourage individuals to assist us with this by contacting us if you are aware that any of your personal information is not accurate, up-to-date or complete.
Access and Correction
Individuals have a right to request access to their personal information and to request its correction. To do so, please contact our Privacy Officer. Contact details are provided below.
We do not impose a charge for making a request for access, however we may charge for reasonable administrative costs incurred in providing access.
Before correcting or providing access to personal information in response to a request, we will require your identity to be confirmed.
Requests for access or correction may be refused upon the grounds contained in the Privacy Act. If we refuse to provide access, or to correct personal information, we will provide you with reasons for the refusal.
Complaints
A person who wishes to complain about a breach of the Australian Privacy Policies by BON CHARGE should contact our Privacy Officer.
We will not impose any charge for making a complaint, or for dealing with the complaint. Once a complaint has been lodged, our Privacy Officer will acknowledge its receipt to you as soon as possible.
We will do our best to ensure that our investigation is completed, and a decision on your complaint is communicated to you, within 30 days from our receipt of the complaint. We will contact you if we need more time.
You may also contact the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
SYDNEY NSW 2001
Australia
Telephone: 1300 363 992
Fax: 02 9284 9666
Website: www.oaic.gov.au
Privacy Officer
Our Privacy Officer's contact details are:
Postal address: 2/40 King Edward Road, Osborne Park, 6017, Western Australia, Australia
Email: hello@boncharge.com
Changes To This Privacy Policy
We may update and vary our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us here.